You can customize the e-mails sent by the Project Request Manager template. You will need some HTML/CSS experience.
To edit an e-mail:
Once you have made your changes, press Ctrl+S on your keyboard and click Yes to confirm that you are changing from the site definition templates.
The below table lists the variables available in the email templates. Not all variables will be available in every email. We recommend using the variables that already exist in the template you are editing.
Variable | Value |
---|---|
Role-Reviewer | Role: Reviewer |
Role-Approver | Role: Approver |
FieldValue-Title | Request Title |
FieldTitle-bwPRLStatus | Title: Status |
FieldTitle-bwPRLReference | Title: Reference |
FieldValue-bwPRLReference | Value: Reference |
FieldTitle-bwPRLDepartment | Title: Department |
FieldValue-bwPRLDepartment | Value: Department |
FieldTitle-bwPRLRequestedBy | Title: Requested By |
FieldValue-bwPRLRequestedBy | Value: Requested By |
FieldTitle-bwPRLCompletedBy | Title: Completed By |
FieldValue-bwPRLCompletedBy | Value: Completed By |
FieldTitle-bwPRLAcceptedBy | Title: Accepted By |
FieldValue-bwPRLAcceptedBy | Value: Accepted By |
Status-Label | Status |
StatusHasBeenSentTo-Label | Status: Has Been Sent To |
StatusAction-8 | Approve |
StatusAction-9 | Reject |
OldStatus-Label | Old Status |
comments | Comments |
Value_linkToItem | Link to Item |