Activate the Work Cache

Before you use the Work Cache you should do the following:

  • In your site click Site Settings.
  • Click Site Collection Features.
  • Click Activate to turn on the BrightWork Work Cache feature.

Deactivate the Work Cache

To deactivate the Work Cache you should do the following:

  • In your site click Site Settings.
  • Click Site Collection Features.
  • Click Deactivate to turn off the BrightWork Work Cache feature.

Views in the Work Cache

Using Work Cache views provides faster access to specific data than returning all items. Out of the box there are three views, these are:

  • Open Work: Users can access any open work items.
  • My Work: Users can access only work that is assigned to them.
  • Issues: Users can view any issues or work items flagged as issues.

Configuring the Views

For faster reporting, views can be configured as a means of filtering work items. Less work items in a report, the faster it is!

To configure these Views:

  • Enter bwWorkItemCache after the site collection URL, for example: server/sites/sitename/bwWorkItemCache
  • This will open the Work Cache from here you can configure the views.

When configuring views there is no need to specify columns, grouping, or sorting. Instead only configure the filters as that is all that is used in Reporter.

We recommend limiting the amount of views you have in the open work cache, as this may impact the refresh time of the cache.

Adding Columns to the Work Cache

It is also possible to add custom columns to the Work Cache so it can track your own custom data.

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